Both. You can request a preferred ED medication during your MedExpress consultation, and your clinician will make a recommendation based on your health history, treatment needs, and preferences.
A MedExpress clinician will always make the final prescribing decision. This is because ED medications may not be suitable for everyone, and the clinician must check that the medication is safe and clinically appropriate for you.
Can I request a specific ED medication?
Yes. If you have a preference, you can tell MedExpress during your online consultation.
For example, you may prefer:
A longer-acting ED medication for more flexibility
An on-demand ED medication that you only take before sexual activity
A daily ED medication that fits better into your routine
A tablet format you have used before
A different option if a previous ED medication did not work well for you
Your clinician will take your preference into account when reviewing your consultation.
Will my preference always be approved?
Not always. Your MedExpress clinician will consider your preference, but the clinician can only prescribe an ED medication if the medication is clinically appropriate for you.
The clinician may consider:
Your health history
Any existing medical conditions
Any medications you currently take
Your previous experience with ED treatment
Possible side effects or medication interactions
Your lifestyle and treatment preferences
If your requested ED medication is not suitable, your clinician may recommend a different ED medication or dosing option.
Need more help?
If you still need help after reading this information, please contact MedExpress customer support for further assistance.