MedExpress orders are dispensed and delivered through a registered Canadian mail-order pharmacy. This ensures your medication is shipped safely, securely, and in line with Canadian regulations.
Use this information when you want to:
Understand how your MedExpress order is delivered
Learn how medications are packaged for safety and privacy
Know how temperature-sensitive medications are handled
Find out how quickly your order will arrive
How MedExpress orders are shipped
MedExpress works with a registered Canadian mail-order pharmacy that is authorised to dispense and deliver medications across Canada.
The MedExpress mail-order pharmacy provides:
Reliable delivery services across Canada
Discreet shipping to protect your privacy
Order tracking so you can monitor your delivery
For temperature-sensitive medications, the MedExpress mail-order pharmacy uses specialised refrigerated packaging. This packaging keeps your medication at a safe temperature during transit.
What packaging is used for MedExpress orders?
All MedExpress orders are shipped in plain, unmarked packaging with no indication of the contents or the nature of your treatment on the outside. The return address does not reference MedExpress or any medical product.
MedExpress packaging is designed to:
Protect the contents during delivery
Maintain your privacy with no visible medical information on the outside of the package
How quickly will my medication arrive?
Once approved, your order is dispatched promptly. Delivery times depend on your location within Canada.
If you still need help after reviewing the information above, additional assistance is available.