MedExpress provides transparent pricing that includes your consultation, prescription, medication, and delivery in one total cost.
This page explains exactly what is included in the MedExpress fee and how you can pay for your MedExpress order.
Use this page to understand:
What the MedExpress cost includes
What you are paying for when you place an order
Which payment methods MedExpress accepts
What does the cost include?
The total cost shown at checkout on MedExpress includes all parts of your treatment. There are no hidden fees added later.
The fee covers:
Clinical consultation and assessment
A Canadian-registered prescriber reviews your medical information and determines whether the treatment is appropriate for you.The prescribed medication
Your medication is dispensed by a licensed Canadian pharmacy once your prescription is approved.Unlimited clinical support
You can contact the MedExpress clinical team at any time through the secure messaging system if you have questions about your treatment.Discreet home delivery
Your medication is shipped directly to your address in discreet packaging by the partner pharmacy.
This all-in-one pricing ensures you know the full cost of your MedExpress treatment before placing your order.
What payment methods does MedExpress accept?
MedExpress accepts a range of secure payment methods at checkout.
You can pay using:
Credit and debit cards
Visa
Mastercard
American Express
Digital payment methods
Apple Pay
Google Pay
All payments made on MedExpress are processed securely.
How will the MedExpress charge appear on my bank statement?
When you place an order with MedExpress, your bank or card statement will show a charge under:
"MedExpress Digital Health Inc"
Or a similar MedExpress Canada billing descriptor
This helps you identify your MedExpress purchase clearly on your statement.
If you still need help after reviewing the information above, additional assistance is available.